Effective Date: November 26, 2024

Thank you for choosing Insp1re. We strive to provide exceptional services and ensure your satisfaction. This Refund and Return Policy outlines the terms under which refunds may be considered. By purchasing our services, you agree to the terms stated below.

1. No Refund Policy

In general, we do not offer refunds for purchases, including subscriptions, one-time payments, or in-app purchases, except in the special circumstances outlined below. This policy applies to all services provided by Insp1re through the app or website.

2. Exceptions to the No Refund Policy

Refunds may be granted under the following conditions at our sole discretion:

1. Technical Errors: If a technical issue caused by Insp1re prevents you from using the service you purchased, and we cannot resolve the issue within a reasonable timeframe.
   Example: A service or feature you paid for is unavailable due to a system malfunction.
   
2. Unauthorized Transactions: If your account was charged without your authorization and the purchase is verified as fraudulent or unauthorized.
   You must notify us immediately at [email protected] to initiate an investigation.
   
3. Service Cancellation by Insp1re: If we cancel a paid service or subscription for reasons unrelated to a breach of our Terms and Conditions on your part, we may issue a prorated refund for the unused portion of the service.
   

3. Requesting a Refund

If you believe your case qualifies for a refund, please follow the steps below:

1. Submit a Request: Email us at [email protected] with the subject line "Refund Request."
   Include your full name, account email address, and proof of purchase (e.g., receipt or order number).
   
2. Provide Details: Clearly explain the reason for your refund request, including any relevant information (e.g., screenshots, error messages, or details of the issue).
   
3. Resolution Timeline: Refund requests will be reviewed within 10 business days of submission.
   We will notify you via email about the outcome of your request.
   

4. Subscription Cancellations

• Users may cancel subscriptions at any time through their account settings or by contacting their app store (e.g., App Store or Google Play).
• Cancellation will stop future billing but does not entitle the user to a refund for previously paid subscription periods.

5. Non-Refundable Circumstances

The following scenarios are not eligible for refunds:

• Dissatisfaction with app content or features that were accurately described at the time of purchase.
• Failure to use the purchased service during the subscription or billing period.
• Account suspension or termination due to a violation of our Terms and Conditions.
• Refund requests made beyond 30 days from the original purchase date.

6. App Store Purchases

If you purchased Insp1re services through a third-party platform (e.g., the App Store or Google Play), refund requests must be directed to the platform per their refund policies. Insp1re does not process refunds for purchases made via third-party platforms.

7. Changes to the Policy

We reserve the right to modify or update this Return and Refund Policy at any time. Changes will be effective immediately upon posting to our website or app. It is your responsibility to review this policy periodically.

8. Contact Us

If you have any questions or need further assistance, please reach out to us:

• Email: [email protected]

Thank you for your understanding and cooperation. We value your trust in Insp1re and are committed to ensuring a positive experience.